1.Q: Are you a factory or trading company?
A: We are a professional factory with over 10 years of experience in producing artificial Christmas flowers and decorations.
2.Q: What materials are your artificial Christmas flowers made of?
A: They are mainly made of high-quality plastic and silk, which are durable, fade-resistant and suitable for long-term use.
3.Q: Can I customize the size, color or design of the flowers?
A: Yes, we offer OEM & ODM services. Customized sizes, colors and designs are available according to your requirements.
4.Q: What is the MOQ (minimum order quantity)?
A: The MOQ is 500 pieces per design. Small trial orders are also acceptable based on negotiation.
5.Q: How long is your production lead time?
A: Normally, it takes 15-25 days after receiving the deposit and confirming all details.
6.Q: What are your payment terms?
A: We accept T/T (30% deposit + 70% balance against B/L copy), L/C at sight, and other terms can be negotiated.
7.Q: How are the products packed for shipping?
A: They are packed in standard export cartons, with inner poly bags to protect each flower from damage during transit.
8.Q: Can you provide samples before bulk order?
A: Yes, we can provide samples for quality check. Sample cost is refundable when you place a bulk order.